How agents find you

Your next customer sends an agent to find you.

Customers used to search. Now they ask, and more and more, they hand the whole job to an AI agent that compares, picks and books. Agents don’t look at your photos. They read your facts. Here’s how that works, and how we make sure they can read yours.3

How agents find you

Five steps decide who gets the call. You see none of them.

Here’s what an AI assistant does between “find me an AC repair” and a name on the screen.

  1. 01 · Ask

    The customer hands over the job

    “Find me someone to fix the AC this week.” Spoken to ChatGPT, Google, or a personal agent like Meta’s Muse.3

  2. 02 · Search

    It pulls candidates from sources it trusts

    Google Business Profile, Yelp, Bing, Apple Maps, review sites and websites. Google profiles alone are about 28.5% of local AI citations in one study.5

  3. 03 · Read

    It reads your site like a machine

    Not your photos. Your services, towns, hours, licenses and answers. Many AI crawlers read raw HTML and skip JavaScript, so a page built in a page-builder can look empty.6

  4. 04 · Cross-check

    It checks whether your facts agree

    Hours on Yelp vs Google. Phone on a directory vs your site. Service area, license, reviews. Conflicts make it unsure, and unsure means skipped.

  5. 05 · Choose

    It names the businesses it can trust

    Two or three names. The customer calls, or the agent sends them to your booking page. If you weren’t named, you never knew the job existed.

Same business, two websites

Built for eyes vs built for agents.

Both sites look fine to you. Flip the switch and see what the agent gets.

The old way A site built for eyes only
bestcoolingco.com
Your Comfort Is Our Passion!Serving the area since 1998Call Today!
<!-- page source an AI crawler fetches -->
<div id="root"></div>
<script src="/bundle.8f3a.js"></script>
  • No services found
  • No towns or service area
  • No hours, no license
  • Yelp says closes 5pm. Google says 7pm.

Agent can’t confirm the facts. Skips you.

The FoundByAgents way A site built for eyes and agents
bestcoolingco.com/services/ac-repair
AC repair in Round Rock, TXSame-day service · Licensed TACLA #12345Call (512) 555-0142
How much is a diagnostic?Do you work weekends?Which towns do you cover?
<script type="application/ld+json">
{"@type": "HVACBusiness",
 "areaServed": ["Round Rock", "Austin"],
 "openingHours": "Mo-Sa 07:00-19:00",
 "hasCredential": "TACLA #12345",
 "makesOffer": "AC repair"}
  • Service: AC repair
  • Covers Round Rock
  • Open Saturday, licensed
  • Same facts on Google, Yelp, Bing, Apple

Agent can verify everything. Recommends you.

Illustration. Business, license and phone are examples.

The old way vs agent-ready

Ten differences that decide whether AI can pick you.

Built for
Old way: People looking at a screen
Agent-ready: People and the AI agents choosing for them
Your facts
Old way: Typed in once by a designer, then scattered across 10 sites
Agent-ready: One set of facts you approve, feeding your site and every profile
Pages
Old way: One "Services" page listing everything
Agent-ready: A page per service and per town, at clean addresses like /services/ac-repair
Answers
Old way: A contact form
Agent-ready: Real customer questions answered on the page
Machine-readable
Old way: Whatever the plugin added, if anything
Agent-ready: Schema for your business, services, service area, hours and licenses
Code
Old way: Heavy page-builder scripts. Slow, and blank to many crawlers
Agent-ready: Fast static pages that read fine with JavaScript off
For AI assistants
Old way: Nothing
Agent-ready: A clean text copy of every page and an llms.txt index
Updates
Old way: When you remember to call the agency
Agent-ready: When your facts change. You approve by text
Proof
Old way: A traffic report you never open
Agent-ready: One monthly answer: does AI name you or not?
Ownership
Old way: The agency holds the keys
Agent-ready: Yours. Leave anytime and keep everything
What AI reads before it recommends a businessYour Google profile, reviews, website and listings all feed the AI answer. When they agree, you are the safe answer.AI answer“Call this one”Google profileHours, category, photosYour reviewsStars, recency, repliesYour websiteServices, towns, schemaYour listingsYelp, Bing, Apple, BBB
What AI looks at

Four places. One story. You’re the safe answer.

AI doesn’t take your word for it. It reads your Google profile, your reviews, your website and your listings, then checks whether they agree. Get all four right and consistent, and recommending you is the easy call.

  • Google’s AI leans hardest on your Google Business Profile.5
  • ChatGPT leans mostly on Yelp.5
  • Every engine rewards a website it can actually read.
The real problem

AI is only as right as what it finds about you.

Old hours on Yelp. A phone number from two moves ago on a directory. A website that doesn’t say which towns you cover or that you’re licensed. AI sees the mess, gets unsure, and recommends the competitor whose facts line up.

You didn’t lose that job on price. You lost it before the phone rang. And 97% of AI users still double-check against real reviews, so AI doesn’t replace your reputation. It reads it.1

Google profile
Hours7am to 7pm
Phone(512) 555-0142
Yelp
HoursCloses 5pm7am to 7pm
Phone(512) 555-0142
Directory listing
Phone(512) 555-0199(512) 555-0142
AddressOld shop, 2019Current address
Your website
TownsNot listedRound Rock + 6
LicenseNot shownTACLA #12345
Example business. Tap to flip.
Where we draw the line

Be ready for agents. Don’t believe anyone selling more.

Agents booking home services on their own isn’t live anywhere we can find yet. Even ChatGPT pulled its in-chat checkout in 2026 and went back to sending buyers to the business.7 Discovery is what works today, and discovery is where we focus.

  • We do: make every fact about you readable, consistent and verifiable.
  • We do: send agents to your phone and your own booking flow.
  • We don’t: promise an agent will book you jobs.
  • We don’t: guarantee any AI will name you. Nobody can.
Free AI visibility check

See what AI says about you today.

A real person asks ChatGPT, Google AI Mode and Perplexity 5 to 10 of the questions your customers ask, checks your listings, and sends you a one-page scorecard.

  • Who AI names today when customers ask for a business like yours in your town
  • Where your facts disagree across Google, Yelp, Bing, Apple and more
  • The fixes that matter most, in plain English
  • No sales pitch in the report. If your setup is working, we’ll say so.

Free 2 business days Run by a real person